Terms and conditions

Accord Internet (referred hereinafter as "the Company", "Accord", "Accord Internet", "our", "we" or "us") is a web design and hosting company. The client (hereinafter called "the Client", "you", "your", "yourself").

All design projects and hosting accounts on our web servers are subject to the Terms and Conditions described in this document. Under the terms of this agreement, your placement of information on our servers is an acknowledgement that you have read, understand, and agree to these Terms and Conditions.

In the absence of a signed contract, verbal consent to commence work or payment of the invoice will be taken as acceptance of the terms & conditions of this agreement.

All hosting accounts are set up on a prepay basis. Your account will not be setup until payment has cleared.

The Company reserves the right to withdraw its services if payment is not received at the appropriate time. Should this situation arise, the Client shall still be liable for any payment due for any work done.

The Company reserves the right to charge the Client for any work carried out at the Client's request (verbal or written) outwith the work schedule defined in the original quotation e.g. additional pages, custom graphics or significant rework late in the project.

Our agreement will be effective from the date of signing of any contract. In the absence of a written contract, the agreement will be effective from the date of email/verbal confirmation or commencement of any work for the Client as specified in a quotation (verbal or written) provided by the Company.

Accord Internet will not be held responsible for the content of pages or files hosted under our service. We do not review page content before it is uploaded and do not verify, endorse, or otherwise take responsibility for the content of any user-created pages. However, we reserve the right to remove any page from our servers, which we determine to be libelous, inflammatory or unsavoury. Users are solely responsible for all files contained in their own directory, and can be held legally accountable for the contents of their Website.

Force Majeure. The Company shall not be liable for any failures or delays attributable to and cause or circumstances beyond its control.

You are solely responsible for keeping passwords, and all other relevant information private.

Additional work and services which are not defined in the quotation provided by the Company  will be charged at the Company's current rate, which may vary. These rates are available on request, or may be provided as a courtesy on the quotation.

We will estimate the design time and require up-front payment of 150 in order to schedule design of any website.

Digital images are provided by the customer must be in PC format (example formats include .jpg, .gif, .bmp, .tif, .eps). If the files are not convertible by us, we will charge a fee of 5 epr file/image for conversion by a third party.

Please note that scanning of negatives and slides will incur an additional charge of 10 each.

The preferred format for supplying editorial copy (text) to us, is in a digital text document (e.g. html, Microsoft Word, or a generic text document), supplied via email. If text content has to be manually typed by us, there will be an additional charge of 20 per A4 sheet or equivalent.

After completion and payment, copyright of your website belongs to you. You may request a free copy of the completed website on floppy disk or CD-Rom.

We are committed to safeguarding the privacy of our clients while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance to the Data Protection Act 1998).

We will not rent, sell or trade any personal information you provide.


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